What we collect
- Account information: your email address and name (from sign-up or Google sign-in).
- Content you provide: the resume text, job descriptions, and instructions you submit to tailor a resume.
- Usage & billing data: run metadata (model, tokens, cost, timestamps), plan, and credit activity.
How we use it
- To provide the service — tailoring resumes and generating career documents you request.
- To enforce plan limits, process payments, and maintain your account.
- To monitor and improve reliability and cost. We do not sell your personal data.
Your content & the “don't save” option
By default, your tailored resumes are saved to your account history so you can revisit them. You can turn “Save my work to history” off in your account settings. When it is off, your resume, job description and results are not written to your history. Two things are still recorded: a billing record for the run (model, token counts, cost and timestamp, linked to your account, containing no part of your documents), and a temporary cached copy of the generated result, described under Cached results below.
AI processing
To generate results, the text you submit is sent to the configured AI model provider(s) for processing. Review the applicable provider's data-handling terms. You may run the platform against a self-hosted local model to keep processing on your own infrastructure.
Data retention & deletion
Deleting your history removes every saved run from your account — the resume text, job description, instruction and generated result.
Deleting your account erases:
- your account details: name, email, password or connected Google sign-in
- every saved resume, every run, and every generated result, including the contact details extracted from your resume
- career-tool output: cover letters, interview answers, LinkedIn and recruiter text
- your saved job applications, batch runs, and active sessions
What we keep, with your user ID removed so the records are no longer linked to you: billing and usage records — model, token counts, cost, which part of the product was used, and timestamps. These contain no part of your resume or job descriptions. We keep them because they are our accounting records and reconcile against the invoices we pay our AI provider.
Cached results. So that an identical request does not have to be paid for twice, generated results are held in a temporary cache for up to 24 hours. When you delete your account we remove the cached entries recorded against it. Entries created before we began recording them cannot be located this way; those expire on their own within 24 hours.
Database backups. Our database provider keeps a 6-hour change history so the service can be restored after a failure. Deleted records may persist in that history for up to 6 hours, after which they age out. Backups are not used to serve the product and are not searchable by us in normal operation.
Deletion runs immediately when you confirm it. We do not offer account recovery, and we cannot restore a deleted account for you.
Contact
For privacy questions or data requests, contact us at support@groundedresume.com.